Internet Explorer 9 Covers Your Tracks

InPrivate Browsing – Keep Your Web Activity Under Wraps

Internet Explorer 9 (IE 9) has a feature that will allow you to browse in private. This feature prevents anyone who might be using your computer from seeing which websites you have visited and what you have looked at on the web. Read more of this post

Windows 7 Tool Records Your PC Problems

Problem Steps Recorder –Tech Support Relief for Windows 7 Users

Have you ever had problems communicating your technical issues to product support representatives? Are you the “family computer expert” or PC problem solver and unable to provide remote access to your computer?

If you answered yes to these questions, then you can use a nifty tool in Windows 7 to record your problems and easily send the recording to the recipient for review.  If you’re the problem solver, it’s easy for the user to send to you. Read more of this post

How NTFS Causes IO Bottlenecks on Virtual Machines

From a contributed article on VMblog.com by Bob Nolan, Raxco President and CEO.

Virtualized platforms can suffer from resource contention issues. Why wouldn’t performance be an issue when there are multiple instances of Windows Server running on the same physical machine?  Performance issues on virtual machines stem from their competition for a finite pool of CPU, memory and disk resources. Of these, disk resources are the most important since the disk is the slowest component of the three. To the extent you are hammering away at the disk, you are also consuming excess CPU and memory, depriving other VMs access to these resources. In this two-part article, we will look at one potential source of IO problems, its impact on virtual performance and possible solutions. Read more of this post

Resize your partitions — a smarter way

Many Windows users are happy to have the ability to resize partitions with Microsoft’s built-in Shrink capability within Disk Management. With this built-in tool, users have the ability to dynamically resize partitions. Of course, like many things built by Microsoft into the OS, there are third-party options available that provide more robust capabilities than Disk Management. While I would rarely if ever recommend using Windows’ built-in defragmenter (ha!), I’ll concede that there are people using the built-in Disk Manager to resize partitions on their drives. Read more of this post

An SDelete alternative for recovering disk space from thin-provisioned disks

Overprovisioning is a common issue in data centers due to thin provisioning. While thin provisioning saves space, there is a performance hit and also an increase in the probability of running out of space in the storage group.
When blowing out space in a thin-provisioned virtual disk, many IT people turn to the free SDelete (Secure Delete) command-line utility. SDelete deletes existing files and erases any file data that exists in the unallocated portions of a disk (including files that you have already deleted or encrypted). With SDelete, you can also overwrite the contents of free space on your disk.

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Through the months — hard drive optimized for speed

Every day we receive numerous unsolicited emails and other forms of messages on a wide range of topics. It’s always nice to receive a message like this, as we did today from Jamie Bellaire, Senior Software Developer at Avatar Software Creations, Inc. in Ontario, Canada.

Jamie’s quote needs no commentary:

Honestly I’ve left it running for all these months and forgot it was even there but a quick check shows my hard drive is fully optimized, kudos to you guys for such a great product!

Well said, thanks Jamie.

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Windows 8 and PerfectDisk

Those of you who have been with us over the years know that we have historically been the first defragmentation and optimization utility to support new Microsoft operating systems. Indeed, we always are part of Microsoft’s pre-release teams. And Windows 8 is no exception…we are under non-disclosure and have had regular meetings with Microsoft’s Windows 8 team in Redmond for several months now. Microsoft also asks (and we happily oblige) for our input on various file sytem-related issues (note: I am not saying they always do what we ask :) ). In other words, we are a partner of Microsoft’s in its Windows 8 development effort.

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PC Magazine’s Top 10 Desktops — optimize them

When considering new or upgraded technology these days, there’s no shortage of information available online. There are plenty of very smart, technically competent individuals writing blogs and tweeting that I would certainly respect and go to for advice. And while I certainly don’t take them as gospel, I still check on and rely to some degree (at least as part of due diligence) old standbys like CNET, WIndows IT Pro, PC World, etc.

Last week PC Magazine came out with its latest Top 10 Best Desktops list. Whether you completely agree with the list or not, it’s certainly not a bad place to start if you’re in the market. I do like the HP Omni 27 for video work (and play). Of course, if you are picking up a new desktop (or laptop or server) any time soon, remember to keep it running like new. Because if you’re running Windows, NTFS still fragments files and free space.

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At your service. And your tech support…

Over the years, we built a reputation on superior technical support and customer service. It has been instilled in everyone here that the customer is the most important part of our business. That doesn’t mean we always give the answer that the customer wants to hear, but we are going to listen and we are going to do whatever we can to provide the best possible technical support and make things right from a service standpoint. And we try to be transparent and own up to what we do. Read more of this post

Welcome….back

Today is the start of a new era at Raxco Software, with Bob Nolan returning to lead the company after a 10-month absence. But while it is a new start, there are a lot of familiar aspects to it also. We begin a new leg of our ongoing mission to deliver best-of-breed performance, virtualization and storage management solutions along with superior technical support and customer service to the enterprise, small- and medium-sized businesses (SMBs) and home and home office markets. Read more of this post