I wrote a few months ago about initiatives being undertaken at Raxco Software as we refocus our efforts on our core competencies and beliefs that have helped us achieve technical and industry recognition and success over the years. I’ve addressed some of the high-level strategy, technical support and service, and revenue issues. The focus of everything is based on a mission to deliver best-of-breed performance, virtualization and storage management solutions, along with superior technical support and customer service to the enterprise, small- and medium-sized businesses (SMBs) and home and home office markets.
We continue the hard work of putting it all together. While each of these areas present their own unique set of challenges, the development and engineering is one of the hardest. We have just recently restructured the team, and it now reports to me. We are looking for and hiring new developers and quality assurance engineers, and acquiring and implementing new tools to better serve this team and streamline the processes of building products, moving them through QA and getting them out the door. Already this has firmed up the team and the new internal processes have helped us get back on track as we prepare to launch PerfectDisk 12.5 Service Pack 5, which has been a large undertaking.
The team is focused around 4 key business areas:
- Enhancements and ongoing maintenance to the PerfectDisk family of products
- New product research and development
- Ongoing interaction and development with 3rd parties (e.g. Microsoft, VMware, Citrix, etc.)
- Quality assurance (including Microsoft certification).
With our team now restructured and refocused, we are all excited about the future of Raxco’s development, including the soon-to-be-released PerfectDisk 12.5 Service Pack 5, with support for Windows 8 and major enhancements to the PerfectDisk Enterprise Console management software.